EXTENDED GUARANTEE SERVICES FOR iSAR²
SPEAG offers a comprehensive support & maintenance service for iSAR². The agreement includes extensive calibration plus many more benefits, some of which are listed below. If you are interested in receiving a sample contract, please send your request at info@speag.com.
| Annual recalibration for the most common communication bands and modes below 3 GHz; | ||||
| Discount of 50% on any other calibrations not included above; | ||||
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Remote technical support, system troubleshooting and instruction to personnel, typically within 24 hours (excluding weekends and holidays) and identification of the problem and initiation of corrective actions within 3 days on average; |
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In the event that remote support cannot resolve the problem, SPEAG will send, upon request, replacement components for the duration of the repair period; |
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| Maintenance and repair for both hardware and software; | ||||
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Regular web training and distribution of technical information as well as notification of revisions, modifications and enhancements; |
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| Discount of 25% for revisions and modifications of the current version of the system beyond updates; | ||||
| Free replacement items for the time during which the system is in Zurich for repair or recalibration; | ||||
